Privacy Policy

1. Introduction

Welcome to Bottega Coco Cellar & Gifting (“we”, “our”, “us”). We value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and share information about you when you visit our website https://cellarandgifting.bottegacoco.com.au/ or interact with our services.

2. Information We Collect

We collect information that you provide directly to us and information that is automatically collected through your use of our Site.

a. Information You Provide:

• Personal Identification Information: Name, email address, phone number, postal address, and any other details you voluntarily submit when you create an account, make a purchase, or contact us.
• Payment Information: Credit card details or other financial information when you make a purchase.
• Communication Data: Information you provide when contacting us, such as feedback, inquiries, or other correspondence.

b. Information Collected Automatically:

• Device Information: IP address, browser type, operating system, and device type.
• Usage Data: Pages you visit, time spent on pages, links clicked, and other interaction data.
• Cookies and Similar Technologies: We use cookies to enhance your experience, gather general visitor information, and track visits to our website. You can manage your cookie preferences through your browser settings.

3. How We Use Your Information

We use the information we collect for the following purposes:

• To Process Transactions: To fulfill and manage your orders, payments, and deliveries.
• To Improve Our Services: To analyze how you use our Site and enhance your user experience.
• To Communicate With You: To send you updates, newsletters, and other promotional materials, provided you have given your consent to receive them.
• To Protect Our Interests: To detect and prevent fraud, enforce our terms, and comply with legal obligations.

4. Sharing Your Information

We may share your information with third parties in the following circumstances:

• Service Providers: We may share your information with third-party vendors who perform services on our behalf, such as payment processing, shipping, and marketing.
• Legal Compliance: We may disclose your information to comply with legal obligations, court orders, or other legal processes.
• Business Transfers: In the event of a merger, acquisition, or sale of our assets, your information may be transferred to the new owners.

5. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: You can request a copy of the personal data we hold about you.
• Correction: You can ask us to correct inaccurate or incomplete data.
• Deletion: You can request the deletion of your personal data, subject to certain exceptions.
• Opt-out: You can opt out of receiving marketing communications at any time by following the unsubscribe instructions in our emails or contacting us directly.

6. Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, or misuse. However, no method of transmission over the internet or method of electronic storage is completely secure.

7. International Transfers

Your information may be transferred to and processed in countries other than your own. These countries may have data protection laws that are different from the laws of your country. We ensure that appropriate safeguards are in place to protect your personal data when it is transferred internationally.

8. Children’s Privacy

Our Site is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our Site with a new “Last Updated” date. We encourage you to review this Privacy Policy periodically.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Bottega Coco Cellar & Gifting
Phone: 0292621726
Email: cellar@bottegacoco.com.au
Website: https://cellarandgifting.bottegacoco.com.au/